Frequently Asked Questions

At iFix Guwahati: Ground Floor, Syed Market Complex, Shillong Road, near Opal Infomatics, Bhangagarh, Guwahati, Assam 781005. Walk in during opening hours or call +91 91271 99144.

No — walk-ins are welcome. Calling or WhatsApping ahead with your device model and problem helps us check part availability so your visit is faster.

Yes — doorstep pickup and drop across Guwahati, and mail-in repair for the rest of Assam and Northeast India.

Many common repairs — batteries, screens for popular models, port cleaning — are completed the same day when parts are in stock. Complex board-level and liquid-damage repairs take longer. We confirm the expected timing at diagnosis.

It varies by model and display option. Rather than publishing prices that go stale, we quote precisely after a free diagnosis — WhatsApp us your model for a quick estimate. See iPhone screen replacement.

Yes. Telling you what's wrong with your device and what it would cost to fix costs you nothing, and you're under no obligation to proceed.

Eligible repairs carry a written warranty covering the replaced part and our workmanship. The period depends on the repair type and is stated on your receipt — full details on the warranty page.

Yes — liquid damage treatment is a speciality: ultrasonic cleaning, corrosion removal and board-level repair. Speed matters: power off, don't charge, come in fast.

Where technically possible. Some Face ID faults are repairable at board level; others are cryptographically locked by Apple and cannot be repaired by any independent shop. We diagnose first and tell you which applies.

Often same-day, frequently while you wait when the battery for your model is in stock. Call ahead to confirm.

Yes — component-level logic board repair for both Intel and Apple Silicon machines: no-power faults, charging circuits, liquid damage and more.

Part replacements (screen, battery, port) don't touch your data. For board-level work we discuss data implications up front — and if data recovery is your priority, tell us first and we structure the repair around it. We still recommend regular backups as a habit.

iPhone (7 through 16 series), iPad (all lines including Pro), MacBook Air and Pro (Intel and M1–M4) and iMac. For unusual or very old models, ask — parts availability decides.

No. iFix Guwahati is an independent Apple repair specialist — not affiliated with, authorized by or endorsed by Apple Inc. Many customers choose independent repair for board-level work, data-priority repairs, out-of-warranty devices and models Apple no longer services. If your device is under Apple warranty, we'll tell you honestly whether official service is the better route.

Quality replacement parts, with the grade and options explained to you before the repair. We don't make "100% original" claims we can't verify — we tell you exactly what's going into your device.

Yes — through mail-in repair, we serve customers across Assam and Northeast India, including Nagaon, Jorhat, Tezpur, Dibrugarh, Silchar and Shillong.